Either onsite or in lab, Venture’s Technical Team provides a single point of contact for all your IT services and support needs and is staffed by a team of certified experienced technicians. Our team is your gateway to interactive technical assistance, trouble shooting and the coordination of remote hardware and software maintenance capabilities. Whether it’s a virus, blue screen, paper jam, lost files, downed server, or accidents, Venture can isolate the problem and repair it.
Remote Dial Diagnostics
With this service, a tech team member can remotely access your network via your internet connection. Remote Diagnostics enable diagnosis and resolution of many conditions instantaneously without having the wait of a technician to arrive.
Venture Maintenance and Service Contracts
Maintenance Contracts are offered to help maintain and prolong the life of your machine. IT Services contracts protect your critical business investments, reducing down time to a matter of hours as technicians are dispatched immediately.
Venture helps you identify network issues before they happen. Sophisticated network management tools compile critical traffic and alarm statistics which are interpreted and reported in regularly scheduled meetings with your operations staff.
Maintaining compatible and coordinated software across your network is essential to maintaining service on any network. Software Support provides maintenance loads, feature releases and aggressive time scales for the resolution of software related problems. With Venture’s tech team, maintaining network software is a manageable process not a capital expense and your services always keep up as technology advances.
Whether you are upgrading or completely switching from an old version to a new release, Venture can implement this for you. Our tech teams works with you to carefully plan and execute using tested methods and procedures. This means the appropriate resources required for smooth software implementation will secure your data and minimize the transition time.
Venture Computers of Canada Inc. is also a trusted partner with Seagate Recovery Services, one of the leading data recovery centers. Your hard drive crashed? Lost all your data? Project disappeared? Just ask one of our IT services consultants about data recovery services.
Venture Computers is an authorized service center, and can provide in-lab and onsite warranty repairs for: Apple, Dell, IBM/Lenovo, Xerox, HP/Compaq, Okidata, and Toshiba