In-house IT support for operational continuity.
Technical support for people
Get support when your team needs it. This is not your standard technical support. Our personable approach to resolving IT issues provides dependable and flexible support times with an in-house team of experts. It’s IT support for people.
Remote & On-site
Flexible support that works around your team’s schedule.
- Desktop and operating system support
- Email, phone, desktop, and on-site site communication
- 24/7 support available
On-site or in-lab repairs and upgrades for workstation hardware.
- Part procurement
- Repairs and installation
Desktop Management & Monitoring
Proactive user desktop monitoring and security.
- Remote monitoring management (RMM)
- Push software updates and patching
- Health monitoring
- Asset Management and reporting
User Onboard / Termination
Workstation preparation for incoming and departing team members.
- Device setup, resets, and procurement
- User account and password management