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FAQs

Frequently Asked Questions

  • We understand that managing IT can be overwhelming, especially as your business grows. Partnering with Venture will allow you to: 

     

    • Minimize downtime and disruptions: Our proactive monitoring ensures that your IT systems stay up and running. 

    • Access enterprise-grade IT solutions: Benefit from cutting edge technology and security typically reserved for large corporations. 

    • Focus on your business: Let us handle the tech so you can focus on what you do best. 

    • Scale seamlessly: We provide solutions that grow with your business, eliminating the need for constant IT overhauls. 

  • IT costs can quickly spiral out of control, but Venture helps you manage expenses by: 

    • Offering predictable, flat rate pricing for all of your managed service needs. 

    • Eliminating downtime with our 24/7 proactive monitoring and support. 

    • Providing preferential pricing on hardware and software through vendor partnerships, including Lenovo Certified Repair services and Google IT Support expertise. 

    • Avoiding the costs and headaches of unexpected repairs or replacements

  • Venture isn’t just another MSP, we’re your long term partner, specialized with: 

     

    • 35+ years of experience across diverse industries and businesses of all sizes

    • SOC 2 compliance, ensuring your data will always remain safeguarded with the highest security standards

    • Certified expertise - our technicians hold certifications like Microsoft 365 Fundamentals, Mimecast Email Security Cloud Gateway Advanced, and Palo Alto NSA, reflecting our commitment to excellence

    • Industry-leading response times - with our average resolution time of 20 minutes, we’re faster than most MSPs

  • Our managed IT services cover every aspect of your IT environment to keep your business running seamlessly: 
     

    • 24/7 monitoring and support to futureproof your business from experiencing technical disruptions. 

    • Robust cybersecurity protection, including endpoint security, backups, and disaster recovery planning, supported by certifications like CompTIA A+ and Microsoft Certified: Azure Virtual Desktop Specialty

    • Hardware and software procurement - we equip your business with the best tools at competitive rates

    • IT strategy developments and advisory services (vCIO) - Align your technology roadmap with your business goals

  • Small and medium sized businesses face unique challenges in today’s everchanging technology landscape, including: 

     

    • Cyber threats like ransomware and phishing can negatively impact operations and damage reputations. 

    • Scaling IT infrastructure without unnecessary complexities or cost. 

    • Limited in-house IT expertise, making it difficult for the average IT professional to resolve complex tech issues. 

    • Regulatory compliance requirements for handling sensitive data securely and responsibly. 

  • Cybersecurity shouldn’t be treated like an optional after thought, it’s a necessity. Here’s why: 

     

    • Protect sensitive client and business data from breaches or theft

    • Avoid costly downtime caused by ransomware attacks or system disruptions

    • Meet compliance requirements to avoid penalties and maintain trust in regulated industries

    • Build confidence with clients, partners, and stakeholders by ensuring their data is secure, using best practices and certifications like Mimecast Email Security Fundamentals and advanced encryption solutions

  • A secure IT setup requires routine assessments and proactive measures. At Venture, you’ll benefit from: 
     

    • Regular vulnerability testing and system audits to identify and address risks

    • Multi-layered protection, including endpoint security and multi-factor authentication 

    • Backups and disaster recovery plans to ensure business continuity through all conditions 

    • Expert Onboarding with our technicians that are certified in key technologies to offer the best solutions, such as Palo Alto NSA and Cisco CCNA1
      (Pro tip: Venture offers free IT assessments to identify gaps in your security—schedule yours today)

  • We pride ourselves in offering comprehensive and full stack technology solutions, guaranteeing that your IT environment aligns with compliance standards and insurance policies by: 

     

    • Conducting comprehensive audits to identify and resolve gaps in compliance 

    • Offering managed services that meets insurance expectations 

    • Partnering with trusted insurance brokers to guide you through cyber liability policies

    • To get started, download our free Cyber Liability Compliance Checklist to see where your business stands

  • Getting started with Venture is easy—book your free IT assessment today.

     

    Our IT professionals collectively bring over 35+ years of experience across diverse industries, including hospitality, finance, legal, healthcare, and manufacturing. With certifications like Google IT Support, Apple GSX Repair Technician, and Microsoft Certified: Azure Fundamentals, we’re equipped to handle every aspect of your technology environment. 

     

    From proactive monitoring to managing every aspect of your technology environment, Venture simplifies technology for you so you can focus on growth and enjoying your success.  

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